Urgent Care Services

Victoria’s range of Urgent Care Services offer free help faster. Whether it’s day or night, weekday or weekend, you can find the right urgent care you need now. 

If you’re in a life-threatening situation and need emergency care now, call triple zero (000) or visit your nearest emergency department. 

On this page

Urgent Care Clinics

Provides free healthcare when you need to see someone immediately for non-life-threatening treatment.  

Helping Victorians get faster urgent care and keeping our busy emergency departments free for those needing emergency care for life-threatening conditions.   

Our nearest Urgent Care Clinic: 
2/134 Logis Boulevard, Dandenong South 
Phone 03 9579 7933  

For more information, or to find your nearest Urgent Care Clinic, visit:
betterhealth.vic.gov.au/urgent-care-clinics

Victorian Virtual Emergency Department

Provides free, 24/7 urgent care from the comfort of your home.  

Connect with experienced emergency doctors and nurses by secure, online video call – anytime, anywhere with no referrals needed.  

Whether it’s asthma, fever, vomiting or other urgent issues, you can get fast, professional advice without visiting a hospital.

For more information, visit: 
www.vved.au

Nurse-on-Call

A free, 24/7 helpline to connect you with a registered nurse. Nurse-on-Call offers immediate, expert health advice on whether you should seek further medical help.  

You should call Nurse-on-Call if you need immediate, expert health advice when: 

  •      you or someone you’re caring for is feeling unwell 
  •     it’s the middle of the night and you are not sure if you should seek medical help 
  •     you’re away from home or situated a long way from medical help 
  •     you simply want advice or information about health services in your area.

1300 60 60 24

For more information, visit:
betterhealth.vic.gov.au/health/serviceprofiles/nurse-on-call-service

Mental Health and Wellbeing Local in Dandenong

Free and confidential mental health and wellbeing treatment to Victorians aged 26 years and over. Offers face-to-face, telehealth and telephone support services with no referrals needed. 

Our nearest Mental Health and Wellbeing Local: 
29b Langhorne Street, Dandenong
Phone: 03 8908 1800  

For more information, or to find your nearest Mental Health and Wellbeing Local, visit:
www.mindaustralia.org.au/mental-health-and-wellbeing-locals-free-support-your-community

Chemist Care Now

This new initiative allows Victorians to receive some treatments at a local chemist without needing to see a doctor to get a prescription first.  
 
You can now visit a chemist if you’d like to start the oral contraceptive pill, for a resupply of some types of hormonal contraception, or for treatment for conditions including urinary tract infections, shingles, impetigo, flare up of mild plaque psoriasis, mild acne, flare up of eczema and mild musculoskeletal pain.  
 
Pharmacist consultations are free at participating pharmacies. 

Find a participating pharmacy near you: 
www.betterhealth.vic.gov.au/chemist-care-now

Aboriginal Health Services

There are a wide range of services available that provide specialised healthcare for Aboriginal and Torres Strait Islander people in Victoria. 

For more information, visit:
https://www.betterhealth.vic.gov.au/serviceprofiles/aboriginal-health-services